1. Overall Increase:
   
   
   • Total scam and cybercrime cases increased by 10.8% to 55,810 cases in 2024 (up from 50,376 in 2023)
   • Scam cases specifically increased by 10.6% to 51,501 cases
   • Total financial losses rose by 70.6% to at least $1.1 billion (up from $651.8 million)

1. Recovery Efforts:
   
   
   • The Anti-Scam Command (ASCom) recovered more than $182 million
   • Net scam losses were about $930 million
   • Authorities prevented an additional $483 million in potential losses through interventions
2. Victim Demographics:
   
   
   • 70.9% of victims were under 50 years old
   • Elderly victims (though fewer in number) suffered the highest average losses per victim
3. Trends in Scam Types:
   
   
   • Decreasing: Fake friend call scams, malware-enabled scams, and social media impersonation scams
   • Increasing: E-commerce scams, phishing scams, investment scams, and government official impersonation scams
4. Self-Effected Transfers:
   
   
   • 82.4% of reported scam cases involved victims making the transfers themselves
   • Most cases involved social engineering rather than direct account compromise.
5. Enforcement Measures:
   
   
   • Authorities used legislative tools like the CDSA and CMA
   • Recent amendments to the Miscellaneous Offences Act (effective January 2025) target SIM card misuse
   • 25 island-wide anti-scam operations led to investigations of over 8,000 money mules and scammers
   • More than 660 scammers and money mules were charged in court

Resolving Scams in Singapore

Based on the article, Singapore has implemented several approaches to resolve scams and cybercrime issues:

Government and Law Enforcement Measures

1. Anti-Scam Command (ASCom)
   
   
   • Successfully recovered more than $182 million of scam losses in 2024
   • Works with partners to intervene proactively at various stages of scams
   • Averted at least $483 million in potential losses through these interventions

1. Legislative Approach
   
   
   • Utilizing the Corruption, Drug Trafficking and Other Serious Crimes (Confiscation of Benefits) Act (CDSA)
   • Applying the Computer Misuse Act (CMA)
   • Implementing amendments to the Miscellaneous Offences Act (effective January 1, 2025) to target misuse of local SIM cards in scams

1. Enforcement Operations
   
   
   • ASCom and Scam Strike Teams conducted 25 island-wide anti-scam operations
   • Investigated more than 8,000 money mules and scammers
   • Charged over 660 scammers and money mules in court (including 110+ under new CDSA and CMA laws)

1. Stakeholder Collaboration
   
   
   • Working with banks and telecommunications companies to implement protective measures
   • These collaborations helped decrease fake friend call scams, malware-enabled scams, and social media impersonation scams

The article mentions that while certain types of scams have decreased due to these measures, other scam types (e-commerce, phishing, investment, and government official impersonation) are increasing, indicating an evolving challenge.

ScamShield is a mobile application developed by the Singapore government (specifically by the National Crime Prevention Council in collaboration with the Singapore Police Force and GovTech) to help protect citizens from scam calls and messages.

Some key features of ScamShield typically include:

1. Call blocking: The app can filter and block calls from known scam numbers based on a database maintained by the Singapore Police Force.
2. SMS filtering: It can detect and filter out potential scam messages using machine learning to identify scam patterns.
3. Scam reporting: Users can report suspected scam calls or messages directly through the app, which helps authorities update their database.
4. Educational resources: The app often provides information about common scams to help users stay vigilant.

Unfortunately, I don’t have specific review information about ScamShield’s effectiveness or user satisfaction as of 2025, as this wasn’t included in the document you shared, and my knowledge cutoff means I don’t have the most current data on its performance.

If you’re looking for a detailed review of ScamShield, I’d recommend checking:

• The app stores (Apple App Store or Google Play Store) for user reviews
• Singapore Police Force or National Crime Prevention Council websites for official statistics on its effectiveness
• Tech review websites or forums for user experiences