Singapore’s unit pricing pilot program represents a strategic market intervention designed to enhance consumer welfare through improved price transparency.
The initiative signals a broader shift toward data-driven consumer protection in Singapore’s highly concentrated retail grocery market, with significant implications for competition dynamics and consumer behavior over the next 5-10 years.
Imagine walking into your favorite store and knowing, at a glance, which product gives you the best value for your dollar. This is the promise of Singapore’s unit pricing pilot — a bold step to change the way we all shop.
For years, a few big names have ruled the grocery aisles. Their price tags often left us guessing which item was truly worth it. Now, with clear unit pricing, the mystery fades away. You get the power to choose smartly.
This reform didn’t come from pressure or threat. It sprang from teamwork — between the government, watchdogs, and the stores themselves. Everyone saw the need for trust, for fairness, for honesty at the checkout.
What does this mean for you? It means no more second-guessing. No more hidden costs. A simple label helps you stretch every cent, every time.
In a world where prices keep climbing, this shift is a breath of fresh air. It’s about giving you control, making shopping less stressful and more rewarding.
The future of shopping in Singapore starts here — with you, empowered to make choices that matter.
Market Context & Strategic Rationale
Current Market Structure
Singapore’s grocery retail market is dominated by a small number of major players (FairPrice, Sheng Siong, Cold Storage, Giant, Prime), creating an oligopolistic structure where price transparency becomes crucial for consumer welfare. The unit pricing reform addresses information asymmetries that historically favored retailers in pricing strategies.
Policy Genesis
The collaboration between CCCS, Case, and retailers indicates a coordinated approach to market reform rather than regulatory imposition. This suggests the initiative has industry buy-in, increasing likelihood of successful long-term adoption.
Short-Term Impact Analysis (2025-2027)
Consumer Behavior Changes
- Immediate: 15-25% of consumers likely to actively use unit pricing initially, particularly budget-conscious households
- Learning Curve: 6-12 months for widespread consumer adoption and comfort with unit pricing comparisons
- Shopping Patterns: Expected shift toward value-based purchasing decisions rather than brand loyalty or package size preferences
Retailer Response Strategies
- Pricing Optimization: Retailers will need to rationalize pricing across different package sizes to avoid obvious value disparities
- Product Mix Adjustments: Potential reduction in artificially inflated small-package pricing strategies
- Competitive Pressure: Increased price competition on essential items as value becomes more transparent
Market Efficiency Gains
- Reduced search costs for consumers
- More rational pricing structures across retailers
- Enhanced competitive pressure on private label vs. branded products
Medium-Term Outlook (2027-2030)
Technology Integration
- Digital Evolution: Integration with mobile apps, QR codes, and digital shelf labels for real-time unit price updates
- Data Analytics: Retailers leveraging unit pricing data for demand forecasting and inventory optimization
- E-commerce Extension: Unit pricing likely to extend to online grocery platforms, enhancing omnichannel transparency
Market Structure Changes

- Consolidation Pressure: Smaller retailers may face increased competitive pressure due to transparency
- Private Label Growth: Unit pricing may accelerate private label adoption as price advantages become more visible
- Supplier Negotiations: Enhanced retailer bargaining power with suppliers due to transparent consumer value comparisons
Regulatory Evolution
- Mandatory Implementation: High probability of voluntary pilot transitioning to regulatory requirement by 2028-2029
- Category Expansion: Extension beyond household essentials to broader grocery categories
- Standardization: Development of industry standards for unit pricing display and calculation methodologies
Long-Term Strategic Implications (2030+)
Consumer Market Maturation
- Behavioral Embedding: Unit pricing becomes standard consumer decision-making tool, similar to nutritional labeling
- Generational Adoption: Digital-native consumers fully integrate unit pricing into shopping habits
- Value Consciousness: Permanent shift toward more rational, value-based purchasing decisions across income segments
Industry Transformation
- Pricing Strategy Revolution: Fundamental change in how retailers approach pricing architecture and promotional strategies
- Supply Chain Optimization: Unit pricing data driving more efficient packaging and distribution decisions
- Innovation Incentives: Increased focus on genuine product innovation rather than packaging-based differentiation
Economic Efficiency Outcomes
- Consumer Surplus: Estimated 2-4% reduction in grocery spending for households actively using unit pricing
- Market Competition: Enhanced competitive dynamics leading to more efficient price discovery mechanisms
- Regulatory Success: Model potentially exported to other ASEAN markets as regional best practice
Risk Factors & Mitigation Strategies
Implementation Challenges
- Consumer Confusion: Risk of information overload if not implemented thoughtfully
- Retailer Gaming: Potential for strategic manipulation through complex unit calculations
- Technology Dependence: Reliability of digital systems for accurate unit price calculations
Market Distortions
- Over-focus on Price: Risk of commoditization reducing innovation incentives
- Small Business Impact: Potential disadvantage for smaller retailers lacking sophisticated pricing systems
- Product Quality Considerations: Unit pricing may de-emphasize quality differentials
Mitigation Approaches
- Consumer education campaigns and clear display standards
- Regular auditing and standardization of calculation methodologies
- Support programs for smaller retailers
- Integration with quality indicators and product information systems
Strategic Recommendations
For Policymakers
- Develop comprehensive implementation standards before mandatory rollout
- Create consumer education programs to maximize adoption
- Monitor market impacts and adjust regulatory framework accordingly
- Consider integration with broader consumer protection initiatives
For Retailers
- Invest in pricing technology and analytics capabilities
- Develop transparent pricing strategies that leverage unit pricing advantages
- Focus on genuine value creation rather than pricing opacity
- Integrate unit pricing into broader digital transformation initiatives
For Consumers
- Actively engage with unit pricing during pilot phase
- Provide feedback to improve system design and implementation
- Develop unit pricing literacy to maximize benefits
- Balance price considerations with quality and preference factors
Conclusion
Singapore’s unit pricing reform represents a significant step toward market transparency that aligns with the nation’s broader digital transformation and consumer protection objectives. Success of this initiative could position Singapore as a regional leader in retail market reform, with potential for significant consumer welfare gains and enhanced market efficiency. The collaborative implementation approach increases likelihood of successful adoption, though careful monitoring will be essential to address implementation challenges and maximize long-term benefits.
The reform’s success will ultimately depend on sustained consumer engagement, retailer adaptation, and regulatory refinement based on pilot program outcomes. If successfully implemented, unit pricing could become a permanent feature of Singapore’s retail landscape, contributing to more rational consumer decision-making and enhanced market competition.
Information Asymmetry Scenarios: How Unit Pricing Reshapes Market Power
Scenario Framework: Pre vs. Post Unit Pricing
Current Market Dynamics (Information Asymmetry Era)
Market Structure: 3-4 dominant players control 80%+ of grocery retail
- FairPrice: ~50% market share (NTUC cooperative model)
- Sheng Siong: ~25% market share (regional focus)
- Cold Storage/Giant: ~15% market share (premium positioning)
- Others: ~10% market share
Scenario 1: The Rice Pricing Game
Before Unit Pricing (Status Quo)
Consumer Experience:
- Brand A: 2kg bag at $8.50
- Brand B: 5kg bag at $19.80
- Brand C: 1kg premium bag at $5.20
- Store Brand: 10kg bag at $35.00
Consumer Challenge: Mental math required – most consumers default to familiar brands or assume bigger packages = better value
Retailer Strategy:
- Deliberately complex sizing to obscure true value
- Premium pricing on convenient smaller sizes (targeting time-poor consumers)
- Cross-subsidization: loss leaders on visible items, high margins on complex comparisons
After Unit Pricing (Transparency Era)
Consumer Experience:
- Brand A: $4.25/kg
- Brand B: $3.96/kg ← Clear winner
- Brand C: $5.20/kg (premium justified?)
- Store Brand: $3.50/kg ← New clear winner
Market Impact:
- 30-40% shift toward store brands and best value options
- Retailers forced to rationalize pricing across package sizes
- Premium brands must justify pricing through quality/marketing
Scenario 2: The Formula Milk Dilemma
Pre-Reform Market Dynamics
Information Asymmetry Exploitation:
- Premium Brand: 900g at $65 (targeting anxious parents)
- Standard Brand: 1.8kg at $95 (bulk family option)
- Import Brand: 400g at $32 (convenience positioning)
- Pharmacy Brand: 2.5kg at $120 (professional recommendation)
Consumer Behavior: Parents often choose based on perceived quality, brand reputation, or convenience rather than value
Post-Reform Competitive Landscape
Transparent Value Comparison:
- Premium Brand: $72.22/kg (premium pricing exposed)
- Standard Brand: $52.78/kg (good value revealed)
- Import Brand: $80.00/kg (convenience premium exposed)
- Pharmacy Brand: $48.00/kg (best value revealed)
Strategic Implications:
- 25% increase in pharmacy brand market share
- Premium brands forced to enhance product differentiation
- Retailers lose high-margin convenience pricing strategies
Scenario 3: Cross-Chain Competition Dynamics
Current Oligopolistic Behavior
Market Power Distribution:
- FairPrice: Leverages NTUC backing, can sustain lower margins on staples
- Sheng Siong: Competes on neighborhood convenience, limited price transparency
- Cold Storage: Premium positioning masks actual value propositions
- Giant: Caught between value and premium, unclear positioning
Post-Unit Pricing Competitive Landscape
Scenario 3A: FairPrice Market Dominance
Outcome: FairPrice leverages cooperative model to offer consistently better unit prices
Competitive Response:
- Sheng Siong: Forced to compete on service, convenience, product mix
- Cold Storage: Retreats to ultra-premium positioning
- Giant: Potential market exit or acquisition target
Market Share Shift: FairPrice 60% → 70%, others compressed
Scenario 3B: Competitive Equalization
Outcome: All major players match unit pricing, compete on other factors
New Differentiation Strategies:
- Service Quality: Staff expertise, checkout speed, store experience
- Product Curation: Unique products, local sourcing, organic options
- Location Convenience: Proximity, parking, operating hours
- Digital Integration: Apps, delivery, loyalty programs
Market Share: Relatively stable, but margin compression across industry
Scenario 3C: Market Fragmentation
Outcome: Transparency enables smaller players to compete effectively
New Entrants: Specialty stores, online-only retailers, direct-to-consumer brands Market Share Shift: Major players 80% → 65%, independents gain ground
Scenario 4: Consumer Behavior Transformation
Phase 1: Early Adopters (Months 1-6)
Demographics: Budget-conscious families, elderly shoppers, expatriates Behavior Change:
- 40% reduction in impulse purchases of overpriced convenience sizes
- 25% increase in store brand adoption
- Price-based store switching increases 3x
Retailer Response: Defensive pricing adjustments, margin protection on non-unit-priced items
Phase 2: Mainstream Adoption (Months 6-18)
Demographics: Working professionals, middle-income families Behavior Change:
- Shopping apps integrate unit price comparison features
- Bulk buying increases for non-perishables with clear unit advantages
- Brand loyalty weakens for commoditized products
Retailer Response: Investment in private label quality, service differentiation strategies
Phase 3: Market Maturation (18+ Months)
Demographics: Universal adoption across income segments
Behavior Change:
- Unit pricing becomes default decision-making tool
- Quality-price optimization rather than pure price focus
- Generational shift: younger consumers never experience information asymmetry
Retailer Response: Fundamental business model adaptation, value-based positioning
Scenario 5: Unintended Consequences
Scenario 5A: The Gaming Response
Retailer Counter-Strategy:
- Complex unit calculations (per 100ml vs. per liter inconsistency)
- Strategic package sizing to create artificial advantages
- Cross-subsidization through non-unit-priced categories
Regulatory Response: Standardization requirements, audit mechanisms
Scenario 5B: Quality Commoditization
Market Risk:
- Over-focus on unit pricing reduces quality differentiation
- Innovation decreases as price becomes sole differentiator
- Consumer welfare paradox: lower prices but reduced product variety
Market Correction: Premium segments develop quality certification systems
Scenario 5C: Digital Divide Impact
Social Equity Issue:
- Tech-savvy consumers gain disproportionate benefits
- Elderly or less educated consumers may struggle with unit price interpretation
- Physical vs. digital unit pricing creates access disparities
Policy Response: Consumer education programs, simplified display standards
Long-Term Power Rebalancing Scenarios
Scenario A: Consumer Empowerment Victory
5-Year Outcome:
- 15-20% reduction in grocery spending for active unit pricing users
- Market concentration decreases as transparency enables competition
- Singapore becomes regional model for retail transparency
Scenario B: Retailer Adaptation Success
5-Year Outcome:
- Industry successfully differentiates beyond price
- Unit pricing becomes table stakes, not competitive advantage
- Market structure remains stable but with enhanced consumer value
Scenario C: Regulatory Escalation
5-Year Outcome:
- Unit pricing extends to all retail categories
- Singapore develops comprehensive price transparency regulations
- Model exported to other markets, becomes ASEAN standard
Strategic Implications Matrix
Strategic Implications Matrix | |||
Stakeholder | Best Case Scenario | Worst Case Scenario | Most Likely Scenario |
Consumers | 20% grocery savings, perfect information | Retailer gaming negates benefits | 5-10% savings, improved decision-making |
FairPrice | Leverages cooperative model for dominance | Margin compression, competitive pressure | Market share gains, margin pressure |
Sheng Siong | Successful service differentiation | Market share loss to value competition | Stable share through convenience focus |
Cold Storage | Premium positioning strengthened | Forced to compete on price | Niche premium market focus |
Small Retailers | Technology enables competitive pricing | Cannot afford unit pricing systems | Mixed outcomes, some consolidation |
Regulators | Model success, regional influence | Consumer confusion, market distortion | Successful implementation, gradual expansion |
Conclusion
The unit pricing reform represents a fundamental shift from information asymmetry-based competition to transparency-driven market dynamics. The scenarios demonstrate that while retailers will adapt and find new differentiation strategies, the permanent information advantage they previously held will be eliminated. This creates a more efficient market where competition occurs on genuine value creation rather than consumer confusion.
The key variable determining outcomes will be the speed and sophistication of retailer adaptation versus the rate of consumer adoption and regulatory refinement of the system.
The Price of Truth
Chapter 1: The Weekly Ritual
Mei Lin pushed her trolley through the gleaming aisles of FreshMart, her three-year-old daughter Xiao Yu perched in the child seat, sticky fingers reaching for colorful packages. It was Saturday morning, and the supermarket buzzed with the familiar choreography of weekend grocery shopping—families navigating narrow passages, elderly aunties scrutinizing vegetables, domestic helpers efficiently working through detailed lists.
“Mummy, I want the pretty milk,” Xiao Yu pointed at a pastel-colored canister of formula milk powder, adorned with smiling cartoon characters.
Mei Lin paused at the infant formula section, confronting the wall of bewildering choices that had tormented her since becoming a mother. Premium Gold Advanced: $68 for 900g. Nature’s Best Complete: $45 for 1.2kg. European Import Ultra: $55 for 800g. Store brand Essential: $35 for 1.5kg.
Which one is actually the best value? she wondered, the same question that haunted her every shopping trip. The packages seemed deliberately designed to confuse—different sizes, different shapes, different claims. She grabbed the Premium Gold, as she always did, because the price made her feel like a good mother, even as her household budget groaned under the weight of such decisions multiplied across dozens of products.
At the rice aisle, the puzzle repeated itself. Uncle Ben’s 2kg bag for $12.50, or the 5kg bag for $28? The imported jasmine rice in elegant 1kg packages for $8.90 each, or the humble store brand 10kg sack for $42?
Her husband Marcus would joke that grocery shopping required an engineering degree, but Mei Lin found nothing funny about the arithmetic gymnastics that consumed her weekend mornings. By the time she reached the checkout, her trolley contained a mixture of decisions made through brand loyalty, convenience, and educated guesses that may or may not have served her family’s budget well.
Chapter 2: The Arrival
Three months later, a small plastic placard appeared next to the Premium Gold formula milk: $75.56 per kg. Next to the store brand: $23.33 per kg.
Mei Lin stared at the numbers, her morning coffee forgotten. The friendly sales assistant, noting her confusion, explained the new unit pricing pilot program. “Makes it easier to compare, right?”
$75.56 per kilogram. The number burned into her consciousness. She had been paying more than triple the price for what was essentially the same nutritional content, seduced by premium packaging and her own maternal anxieties.
Her smartphone calculator confirmed the devastating arithmetic. Over the past two years, she had spent an extra $2,400 on formula milk alone—money that could have funded a family vacation to Malaysia, or contributed substantially to Xiao Yu’s education fund.
The rice aisle delivered another revelation. The jasmine rice she preferred for its elegant packaging: $8.90 per kg. The humble store brand rice from the same supplier: $4.20 per kg. The 5kg Uncle Ben’s bag she’d always assumed was a worse deal than the smaller sizes: $5.60 per kg—a middle ground she’d never recognized.
Chapter 3: The Awakening
Word spread through the HDB estate’s WhatsApp groups like digital wildfire. Aunt Lily from Block 234 discovered she’d been overpaying for cooking oil by 40%. Mother of three Jenny Chen calculated that unit pricing would save her family $150 monthly on groceries alone. Even tech-savvy millennials who thought they were smart shoppers found themselves humbled by revelations about their purchasing patterns.
But the real transformation happened in the supermarkets themselves.
Marcus joined Mei Lin for their Saturday shop, both armed with calculators and newfound clarity. The store brand formula milk, previously ignored in favor of premium alternatives, suddenly flew off the shelves. The jasmine rice section, once dominated by small premium packages, saw a surge in bulk purchases as consumers realized the economies of scale.
“Look at this,” Marcus pointed to the pasta aisle, where a premium Italian brand at $8.90 per kg sat next to a store brand at $3.20 per kg. “Same durum wheat, same manufacturing standards. We’ve been paying $5.70 extra per kilogram for a fancy label.”
The couple’s grocery bill, which had averaged $380 monthly, dropped to $290 without any sacrifice in quality or quantity. The savings weren’t just financial—the mental energy previously spent on confusing calculations could now be directed toward more meaningful decisions about nutrition, sustainability, and family preferences.
Chapter 4: The Reckoning
Behind the scenes, emergency meetings erupted in corporate boardrooms across Singapore’s retail landscape.
Sarah Chen, category manager for household essentials at FreshMart, stared at the sales reports with growing alarm. Premium formula milk sales had plummeted 45% in just six weeks. The high-margin small package sizes that had been profit centers were becoming shelf warmers.
“We need to rationalize our pricing architecture,” announced CEO David Lim to his management team. “The unit pricing has exposed some… inconsistencies in our value proposition.”
The inconsistencies were more than accounting anomalies—they were the foundation of the company’s profit model. Small packages with unit prices 60-80% higher than bulk sizes. Premium brands with identical ingredients to store brands, priced at triple the cost. Complex sizing strategies designed to obscure rather than illuminate value.
“The customers are getting too smart,” grumbled the head of pricing strategy. “They’re actually doing the math now.”
But in the aisles, something more profound than smart shopping was emerging. Customers like Mei Lin were experiencing their first taste of true market transparency, and the feeling was intoxicating.
Chapter 5: The New Equilibrium
Six months into the pilot program, the grocery landscape had fundamentally shifted.
FreshMart’s response was swift and decisive. Premium brands that couldn’t justify their pricing through genuine quality differences saw their shelf space reduced. The store brand program expanded dramatically, offering high-quality alternatives at transparent value pricing. Package sizing became rational rather than strategic—bulk discounts reflected actual economies of scale rather than psychological manipulation.
Competitors scrambled to adapt. GoodPrice Supermarket doubled down on service and convenience, accepting lower margins in exchange for customer loyalty built on trust rather than confusion. Premium chain Gourmet Gardens repositioned entirely, focusing on authentic premium products—organic, artisanal, imported specialties—where higher prices reflected genuine value rather than information asymmetry.
Some retailers struggled with the transition. Mid-tier chains that had built their business models on pricing opacity found themselves squeezed between transparent value leaders and genuine premium providers. Two smaller chains merged, unable to maintain their previous profit margins in the new transparent environment.
Chapter 6: The Ripple Effect
Mei Lin’s transformation extended beyond grocery shopping. The confidence gained from understanding unit pricing spilled into other consumer decisions. When shopping for insurance, she demanded clear breakdowns of coverage per dollar spent. When choosing childcare, she evaluated cost per hour of quality care rather than being swayed by marketing presentations.
Her daughter Xiao Yu, now four, absorbed these lessons unconsciously. During toy shopping, she naturally asked, “Which one is cheaper per piece, Mummy?” The next generation was being raised in an environment where transparency was the norm, not the exception.
The ripples spread through Singapore’s consumer landscape. Electronics retailers began displaying price per gigabyte, per processing core, per year of warranty. Telecommunications companies faced pressure to show cost per GB of data, per minute of talk time. Even restaurants began experimenting with value-per-calorie displays for health-conscious diners.
Chapter 7: The Resistance
Not everyone embraced the new transparency. Premium brands fought back with innovation and marketing campaigns emphasizing intangible benefits. Some succeeded—organic products, locally sourced items, and genuinely superior formulations maintained their price premiums. Others struggled to justify pricing that was no longer hidden behind package complexity.
A few retailers attempted to game the system. Complex unit calculations appeared—price per 100ml for some products, per liter for others. Strategic package sizing created artificial advantages. But consumer advocacy groups and regulatory oversight quickly addressed these tactics, establishing standardization requirements and audit mechanisms.
Some consumers initially experienced “choice overload”—paralyzed by too much information. But digital tools emerged to help. Shopping apps integrated unit price comparisons, budget tracking became more sophisticated, and community sharing platforms allowed neighbors to share discoveries about the best value products.
Chapter 8: The Global Stage
Singapore’s unit pricing success caught international attention. Malaysian retailers, observing the consumer benefits and competitive dynamics, began voluntary implementation. The Philippines announced a mandatory unit pricing program. The ASEAN secretariat commissioned a study on regional harmonization of price transparency standards.
Mei Lin, now a minor celebrity in local parenting groups for her unit pricing advocacy, was invited to speak at a consumer rights conference. “Unit pricing didn’t just save my family money,” she told the audience. “It restored my confidence as a consumer. For the first time, I felt like the market was working for me, not against me.”
The data supported her experience. Consumer surveys showed not just financial savings, but increased satisfaction with purchasing decisions, reduced shopping stress, and greater trust in the retail system. Even retailers, after adapting their business models, reported benefits: more loyal customers, reduced price competition on genuinely differentiated products, and operational efficiencies from simplified pricing structures.
Chapter 9: The New Generation
Five years later, Xiao Yu, now nine, accompanied her mother on grocery runs with the casual competence of a generation raised in transparency. She instinctively compared unit prices, understood bulk discounts, and could spot promotional pricing that wasn’t genuinely better value.
“Mummy,” she said one Saturday, “why didn’t they always show the real prices?”
Mei Lin paused, remembering her own confusion in those pre-unit pricing days. How could she explain an era when information was deliberately obscured, when retailers competed through consumer confusion rather than genuine value creation?
“Sometimes,” she said carefully, “people forgot that markets should be fair. The unit pricing helped remind everyone that customers deserve to understand what they’re buying.”
The conversation was overheard by an elderly gentleman in the next aisle—Mr. Tan, who remembered the early days of Singapore’s transformation from developing to developed economy. He smiled, recognizing in this small moment something larger: another step in the long journey toward a more transparent, efficient, and fair society.
Epilogue: The Permanent Revolution
Ten years after that first small placard appeared next to the formula milk, Singapore’s retail landscape bore little resemblance to its predecessor. Competition occurred through genuine innovation, service quality, and authentic value creation. Consumers made decisions based on informed preferences rather than cognitive confusion. Market efficiency reached levels previously thought impossible.

But perhaps the most significant change was cultural. Transparency had become not just a regulatory requirement but a social expectation. The idea that businesses might deliberately obscure pricing seemed as antiquated as charging different prices based on customers’ ability to negotiate—a relic of less enlightened times.
Mei Lin, now in her forties and managing her own family’s finances with confident competence, sometimes marveled at how a simple requirement to display unit prices had catalyzed such profound change. It wasn’t just about groceries—it was about the fundamental relationship between businesses and consumers, about information as a tool of empowerment rather than exploitation.
The price of truth, it turned out, was remarkably affordable. The cost of ignorance had been far, far higher.
As she walked through the supermarket with Xiao Yu, now a teenager helping to load the trolley, Mei Lin reflected on the lesson embedded in their routine Saturday shopping: in truly free markets, information wants to be free too. And when it is, everyone benefits—consumers through better decisions, businesses through genuine competition, and society through increased trust and efficiency.
The unit pricing revolution had been quiet, numerical, almost boring in its practicality. But like many of the most profound changes, its power lay not in dramatic gestures but in the accumulation of small, daily improvements in how people lived their lives.
In the end, transparency wasn’t just about seeing prices clearly. It was about seeing the market itself clearly—and in that clarity, finding both fairness and freedom.
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