Location: Bugis+, 201 Victoria Street #01-19
Operating Hours: Monday to Saturday, 10am – 10pm (Closed Sundays)
Date Opened: 11 December 2025
Overview
Chick-fil-A has finally made its Asian debut at Bugis+, marking a significant milestone for the third-largest quick-service restaurant chain in the United States. With over 3,000 outlets across North America and the UK, this Singapore location represents the company’s ambitious US$75 million investment into the Asia-Pacific region over the next decade.
The 4,000 square foot dining space successfully marries American diner aesthetics with thoughtful Singaporean touches. A ceiling-mounted light fixture shaped like Singapore’s map, peach basket lamps honoring the brand’s Georgia roots, and a stunning wall mural featuring the Merlion, Singapore Flyer, and HDB flats create a welcoming atmosphere that feels both familiar and locally relevant.
Rating: 4/5
The Menu
Chick-fil-A Singapore offers a focused menu centered around their hallmark boneless chicken breast preparations, with many items hand-prepared throughout the day.
Signature Items
Chick-fil-A Chicken Sandwich – The star of the show and the item that built the brand’s reputation. This features a hand-breaded, pressure-cooked boneless chicken breast filet served on a toasted, buttered bun with sliced dill pickles. It’s the benchmark against which all other chicken sandwiches are measured.
Chick-fil-A Nuggets – Bite-sized portions of the same quality chicken breast, hand-breaded and cooked to order.
Chick-fil-A Waffle Potato Fries – Distinctive waffle-cut fries that have become nearly as iconic as the chicken sandwich itself.
Chick-fil-A Lemonade – Fresh-squeezed lemonade made throughout the day.
Additional Offerings
- Mac & Cheese – Comfort food classic
- Cobb Salads – For those seeking lighter options
- Milkshakes – Available in four flavors: Vanilla, Strawberry, Chocolate, and Cookies & Cream
Sauces
Six sauce options accompany your meal:
- Chick-fil-A Sauce (the signature blend)
- Barbeque Sauce
- Honey Mustard Sauce
- Sweet and Spicy Sriracha Sauce
- Garden Herb Ranch Sauce
- Spicy Chili Sauce (exclusive to Singapore) – Balances red pepper with lemon and garlic notes
Dish Analysis
Chick-fil-A Chicken Sandwich ⭐⭐⭐⭐⭐
What makes it special: The simplicity is deceptive. The chicken breast is brined, hand-breaded, and pressure-cooked to achieve that signature tender interior and crispy exterior. The toasted, buttered bun adds richness, while the dill pickles provide the perfect tangy counterpoint to the savory chicken. It’s a masterclass in letting quality ingredients shine.
Best paired with: The original Chick-fil-A Sauce, which combines honey mustard, barbecue, and ranch flavors into something uniquely addictive.
Value: Given the hand-preparation and quality ingredients, this represents good value for a premium fast-food chicken sandwich.
Waffle Potato Fries ⭐⭐⭐⭐
What makes them special: The waffle-cut design isn’t just aesthetic – it creates more surface area for crispiness while maintaining a fluffy interior. The unique shape also holds sauces exceptionally well.
Best paired with: Try the Singapore-exclusive Spicy Chili Sauce for a local twist, or go classic with Chick-fil-A Sauce.
Tip: These fries are best enjoyed immediately as the waffle cut can lose crispness faster than traditional fries.
Chick-fil-A Nuggets ⭐⭐⭐⭐½
What makes them special: Unlike many fast-food nuggets made from processed chicken, these are whole chunks of chicken breast, hand-breaded and cooked to order. The result is noticeably more tender and juicy than competitors.
Best paired with: A sauce sampler approach works well here – try multiple sauces to find your favorite.
Value: Excellent protein-to-price ratio, and the quality difference from typical nuggets is immediately apparent.
Milkshakes ⭐⭐⭐⭐
What makes them special: Hand-spun with Chick-fil-A’s proprietary ice cream base, these are thick, creamy, and nostalgic. The Cookies & Cream is particularly indulgent.
Best paired with: Any savory menu item – the sweet-salty combination is classic American fast food at its finest.
Note: These are substantial. Consider sharing if you’re also ordering a full meal.
Cobb Salad ⭐⭐⭐⭐
What makes it special: A lighter option that doesn’t compromise on the signature chicken quality. Features the same grilled or fried chicken breast that goes into sandwiches, atop fresh greens with bacon, cheese, and vegetables.
Best paired with: The Garden Herb Ranch or Honey Mustard dressings complement without overpowering.
Value: Competitively priced for a fast-casual salad with premium chicken.
Mac & Cheese ⭐⭐⭐½
What makes it special: Creamy, cheese-forward comfort food that serves as an excellent side dish or kid-friendly option.
Best paired with: Nuggets for a complete comfort meal, or as a side to your chicken sandwich.
Singapore-Exclusive Spicy Chili Sauce ⭐⭐⭐⭐⭐
What makes it special: Chick-fil-A’s thoughtful localization effort pays off. The balance of red pepper heat with lemon brightness and garlic depth creates something that feels both familiar to local palates and true to the brand’s flavor profile.
Recommendation: Must-try for anyone visiting the Singapore location. This is the kind of regional adaptation that respects local tastes without pandering.
Service & Experience
Chick-fil-A is famous in the United States for its exceptional customer service, and the Singapore location appears committed to maintaining these standards. Staff are trained in the brand’s signature hospitality approach, including the notable “my pleasure” response instead of “you’re welcome.”
The dining space includes a unique Community Table designed with local artist Cheok Keng Lye, incorporating three-dimensional resin artwork inspired by the Singapore River – a beautiful centerpiece for the restaurant.
Delivery Options
Important Note: Based on the information available at opening, specific delivery partnerships have not been confirmed in the source material.
For the most current delivery options, I recommend:
- Checking major Singapore delivery platforms (GrabFood, Foodpanda, Deliveroo)
- Visiting the Chick-fil-A Singapore website for updates
- Calling the Bugis+ outlet directly at the time of your order
Given that this is a brand-new opening, delivery partnerships may still be in development or rolling out in phases.
What You Should Know
Closed on Sundays: Following founder S. Truett Cathy’s tradition of giving employees a day to rest and worship if they choose, the restaurant is closed every Sunday. Plan accordingly.
Also Closed: Christmas Day
Community Focus: Chick-fil-A donated S$25,000 to The Food Bank Singapore for this opening and will donate another S$25,000 for each new Singapore outlet. The restaurant participates in the Shared Table programme, redirecting surplus food to local non-profit partners.
The Verdict
Strengths:
- Consistently high chicken quality with hand-preparation
- Signature sandwich lives up to the hype
- Thoughtful local touches in design and exclusive sauce
- Strong community engagement
- Excellent value for quality level
Areas for Improvement:
- Limited menu compared to traditional Singapore fast food variety
- Closed Sundays may disappoint weekend diners
- Delivery options unclear at launch
Who Should Visit:
- Curious diners wanting to try an American fast-food icon
- Chicken sandwich enthusiasts
- Families looking for quality fast-casual dining
- Anyone who appreciates hand-prepared food in a quick-service format
Bottom Line: Chick-fil-A Singapore delivers on its promise of quality chicken prepared with care. While the menu is more limited than many Singaporeans might expect from fast food, the focus allows the brand to excel at what it does best. The Singapore-exclusive Spicy Chili Sauce and locally-inspired design elements show promising localization efforts. Worth a visit to understand what made this chain a phenomenon in America.
Overall Rating: 4/5
Chick-fil-A Bugis+
201 Victoria Street #01-19
Singapore 188067
Monday to Saturday: 10am – 10pm
Closed Sundays