Award-Winning Innovation Meets Urban Security Needs

The recent recognition of EZVIZ’s 9c Dual Series with the prestigious 2025 BIG Innovation Award marks a significant development in the smart home security sector, with particular implications for Singapore’s unique urban environment. As the city-state continues its trajectory toward becoming a leading Smart Nation, the arrival of this flexible, dual-lens outdoor security system addresses several critical challenges faced by Singaporean households and businesses.

Award Recognition: The EZVIZ 9c Dual Series won the 2025 BIG Innovation Award from the Business Intelligence Group, recognized for its flexible, user-focused approach to outdoor security.

Key Features:

• Dual-lens system – one lens provides wide continuous coverage while another zooms in for detail, with the ability to track activity and switch perspectives easily
• Flexible resolution options – multiple choices to match different user needs and preferences
• Dual connectivity (select models) – combines 4G and Wi-Fi with automatic switching to maintain reliable connection even with unstable networks
• AI-powered detection – smart alerts that focus on meaningful activity to reduce unnecessary notifications

Design Philosophy: EZVIZ positioned this as moving away from “one-size-fits-all” solutions, instead offering customizable options so different households can select configurations that match their specific living environments, network conditions, and security needs.

The award judges evaluated entries based on creativity, impact, and measurable results. According to EZVIZ’s Sales Director for APAC, the series was designed to eliminate common trade-offs and compromises users typically face with outdoor security cameras.

Understanding the Technology

The EZVIZ 9c Dual Series represents a departure from traditional single-camera security solutions through its innovative dual-lens architecture. The system employs two coordinated lenses: one maintaining constant wide-angle surveillance while the second provides detailed zoom capabilities when motion or specific events are detected. This configuration allows users to simultaneously maintain situational awareness and capture close-up details without manual intervention or camera repositioning.

The series distinguishes itself through customization options rarely seen in consumer security products. Users can select from multiple resolution tiers based on their specific needs and viewing preferences, while certain models incorporate dual connectivity featuring both 4G cellular and Wi-Fi networks with intelligent automatic switching.

Singapore’s Unique Security Landscape

Singapore’s security environment presents distinctive challenges that make the 9c Dual Series particularly relevant. The nation’s high-density housing, with over 80 percent of residents living in Housing Development Board flats and condominiums, creates specific surveillance needs different from landed property contexts. Residents require security solutions that work effectively in compact spaces, shared corridors, and multi-level environments where traditional camera placement may be constrained.

The Smart Nation initiative, launched in 2014 and continuously evolving, has accelerated technology adoption across all sectors of Singaporean society. Government investments in digital infrastructure, combined with one of the world’s highest smartphone penetration rates exceeding 90 percent, have created a population comfortable with connected home technologies and expecting seamless integration.

Connectivity Challenges in Urban Environments

Despite Singapore’s reputation for excellent digital infrastructure, urban environments create unique connectivity challenges that the 9c Dual Series directly addresses. High-rise residential buildings often experience Wi-Fi dead zones, particularly in external areas like balconies, corridors, and car parks where outdoor cameras are typically installed. Thick concrete walls, electromagnetic interference from numerous wireless networks in close proximity, and distance from indoor routers can all compromise signal strength.

The dual 4G and Wi-Fi connectivity offered in select 9c Dual models provides crucial redundancy for Singaporean users. When Wi-Fi signals weaken or fail, the system automatically transitions to 4G cellular networks, ensuring continuous monitoring without user intervention. This feature proves especially valuable for:

HDB Flat Residents: Where camera placement outside the unit may stretch Wi-Fi range beyond reliable limits, cellular backup ensures consistent coverage of main doors, corridors, and void decks.

Condominium Common Areas: Property management committees seeking to monitor facilities like swimming pools, playgrounds, and parking areas benefit from connectivity options that don’t require extensive Wi-Fi network expansion.

Landed Properties: Homes with extensive outdoor areas, gates, or perimeter fencing can maintain surveillance at property boundaries where Wi-Fi signals typically don’t reach.

Commercial Applications: Small businesses, hawker centers, and retail establishments operating in older buildings with challenging network environments gain reliable security coverage.

Resolution Flexibility and Singapore’s Diverse Housing Stock

The availability of multiple resolution options addresses another Singapore-specific consideration: the diversity of housing types and corresponding security needs. A landed property owner monitoring a large front yard has different image quality requirements than an HDB flat resident watching a corridor or small balcony area.

Higher resolution options serve users who need to capture fine details like faces, license plates, or specific activities across longer distances. This proves valuable for:

• Landed property owners monitoring gates, driveways, and perimeter fences
• Businesses requiring evidentiary-quality footage for security incidents
• Facilities management in condominiums tracking specific activities or individuals

Mid-range resolution options provide excellent value for typical residential applications where cameras monitor shorter distances and cost efficiency matters. These work well for:

• HDB flat main door monitoring
• Condominium unit balcony or corridor coverage
• Small retail establishments with compact surveillance areas

This tiered approach aligns with Singapore’s varied economic landscape, making professional-grade security accessible across different income segments rather than forcing all users toward premium pricing regardless of actual needs.

AI-Powered Detection in High-Density Environments

The integration of AI-powered detection technology addresses a critical pain point in Singapore’s high-density living environment: alert fatigue. Traditional motion-detection cameras in shared residential spaces generate excessive notifications as neighbors pass through corridors, delivery personnel make rounds, and cleaners perform maintenance.

The 9c Dual Series employs intelligent detection algorithms designed to differentiate between routine movement and potentially significant events. This technology recognizes patterns and learns to filter out predictable, benign activity while alerting users to unusual occurrences. For Singaporean users, this means:

Reduced False Alarms: In HDB corridors where dozens of residents pass daily, the system learns typical patterns and focuses alerts on unexpected presence during unusual hours or unfamiliar individuals lingering near the unit.

Package Delivery Intelligence: With Singapore’s high e-commerce adoption, the system can recognize delivery personnel and notify residents when packages arrive without triggering alerts for every passing neighbor.

Elderly Care Applications: For families monitoring elderly relatives living independently, AI detection can identify falls, prolonged stationary periods, or unusual movement patterns that might indicate health emergencies, while ignoring normal daily activities.

Commercial Efficiency: Businesses can receive alerts for customers entering premises or suspicious loitering without constant notifications about passing pedestrians on public walkways.

Impact on Home Security Adoption

Singapore’s residential security market has evolved significantly in recent years, driven by several converging factors. Crime statistics, while remaining low by global standards, show persistent concerns about housebreaking and theft. According to police data, residential burglaries continue to occur, with elderly residents living alone sometimes targeted. High-profile cases receive extensive media coverage, raising public awareness about home security importance.

The COVID-19 pandemic accelerated smart home technology adoption as Singaporeans spent more time at home and became increasingly comfortable with remote monitoring and connected devices. Work-from-home arrangements, even as they decrease, have left lasting impacts on how residents view home security and the value of monitoring deliveries, domestic helpers, and property when unoccupied during the day.

The 9c Dual Series enters this receptive market with features specifically aligned to local concerns:

Domestic Helper Monitoring: Many Singaporean households employ domestic helpers, and employers seek respectful ways to ensure safety and adherence to employment terms. Dual-lens capability allows monitoring of work areas while respecting privacy in designated helper spaces.

Elderly Parent Oversight: With extended families often living separately, adult children use security cameras to check on elderly parents living alone, ensuring daily welfare without intrusive in-person visits.

Vacation Property Oversight: Affluent Singaporeans maintaining second homes domestically or in nearby countries can benefit from reliable connectivity that doesn’t depend solely on potentially unreliable local Wi-Fi infrastructure.

Rental Property Management: Landlords can monitor property conditions and ensure tenant compliance with lease terms, though they must balance this with privacy regulations.

Regulatory and Privacy Considerations

Singapore’s regulatory environment shapes how security camera technology can be deployed and marketed. The Personal Data Protection Act (PDPA) governs collection, use, and disclosure of personal data, including video footage captured by security cameras. Organizations and individuals must comply with requirements around notification, consent, and appropriate use of recorded material.

The 9c Dual Series’ AI detection capabilities, while beneficial for reducing alert fatigue, also raise data processing questions. Users must understand what data is processed locally versus uploaded to cloud servers, how long footage is retained, and who may access it. EZVIZ’s implementation of these features will need to align with PDPA requirements and provide transparency about data handling practices.

For condominium management councils and businesses, the dual-lens tracking capability requires careful implementation to avoid capturing excessive detail of individuals in public or semi-public spaces beyond what’s necessary for legitimate security purposes. The ability to zoom and track movement creates more powerful surveillance capabilities that come with greater responsibility for appropriate use.

Market Competition and Industry Impact

The smart home security camera market in Singapore features intense competition among international brands including Xiaomi, TP-Link, Arlo, Ring (Amazon), and Nest (Google), alongside regional players. EZVIZ, as a subsidiary of Hikvision, brings established expertise in video surveillance technology but competes in a consumer market with different expectations than professional security installations.

The BIG Innovation Award provides credible third-party validation in a crowded marketplace where product differentiation can be challenging. For consumers navigating dozens of similar-appearing options, industry recognition from business intelligence experts offers a useful decision-making filter.

The 9c Dual Series’ emphasis on flexibility and choice may influence competitor strategies. If the tiered resolution approach and dual connectivity options prove popular with Singaporean consumers, other manufacturers may adopt similar customization rather than one-size-fits-all product lines. This could benefit consumers through greater choice and more competitive pricing across different feature tiers.

Installation and Support Infrastructure

Singapore’s compact geography and well-developed service sector create favorable conditions for smart home technology adoption. Numerous electronics retailers, both physical and online, stock security cameras and smart home devices. Major chains like Courts, Best Denki, Gain City, and online platforms like Lazada and Shopee provide wide distribution.

Professional installation services are readily available through security companies, smart home specialists, and independent technicians. However, many Singaporean consumers prefer DIY installation for cost savings and flexibility, particularly for rental properties where permanent installation may not be feasible.

The 9c Dual Series will need to balance sophisticated features with user-friendly setup to succeed in Singapore’s market. While the population is tech-savvy, consumers still expect intuitive installation processes, clear mobile app interfaces, and responsive customer support when issues arise.

Local after-sales support proves crucial in Singapore’s consumer market, where buyers expect quick resolution of technical problems and accessible warranty service. EZVIZ’s ability to provide local support infrastructure, whether through direct presence or authorized service partners, will significantly impact long-term market success.

Integration with Smart Home Ecosystems

Singapore’s smart home adoption extends beyond security cameras to comprehensive connected systems including lighting, climate control, door locks, and voice assistants. Many households have invested in platforms like Google Home, Amazon Alexa, or Apple HomeKit, expecting new devices to integrate seamlessly.

The 9c Dual Series’ compatibility with existing smart home ecosystems will influence its appeal to Singaporean consumers. Integration capabilities allow users to:

• Trigger security recordings when smart door locks are accessed
• Activate outdoor lighting when cameras detect motion
• Receive security alerts through preferred voice assistant platforms
• Incorporate camera feeds into whole-home automation routines

As Singapore progresses toward more comprehensive smart home adoption, interoperability becomes increasingly important. Products that function well in isolation but can’t communicate with other devices face growing disadvantages against fully integrated solutions.

Economic Impact and Market Growth

The home security camera market in Singapore represents significant economic opportunity. Conservative estimates suggest tens of thousands of households currently use some form of smart security camera, with adoption rates climbing as prices decrease and features improve. The market extends beyond residential users to small businesses, hawker centers, car park operators, and property management companies.

EZVIZ’s entry with an award-winning product series could accelerate market growth by attracting consumers previously hesitant about security cameras due to concerns about reliability, complexity, or inflexibility. The tiered pricing approach makes entry points more accessible while premium options serve users willing to pay for advanced features.

Success in Singapore’s market also provides a strategic foothold for broader Southeast Asian expansion. Singapore often serves as a testing ground for technology products before regional rollout, and consumer feedback from this sophisticated, demanding market informs product refinement for neighboring countries.

Challenges and Considerations

Despite promising features and market conditions, the 9c Dual Series faces several challenges in Singapore:

Price Sensitivity: While Singaporeans generally embrace technology, price consciousness remains strong. The product must deliver clear value propositions justifying any premium over established competitors.

Brand Recognition: Although EZVIZ benefits from Hikvision’s professional reputation, consumer brand awareness may trail more established smart home names. Building trust requires sustained marketing investment and consistently positive user experiences.

Subscription Models: Many smart camera systems now incorporate cloud storage subscriptions for recorded footage. Singaporean consumers show resistance to ongoing subscription costs, preferring one-time purchases or generous free tiers. EZVIZ’s business model in this area will significantly impact adoption.

Privacy Concerns: Despite high technology adoption, Singaporeans remain sensitive to privacy issues. Clear communication about data handling, storage locations, and user control over footage is essential.

Technical Support Expectations: Singapore’s consumer protection framework and customer service expectations are demanding. Any technical issues, connectivity problems, or feature limitations will receive scrutiny and could damage reputation quickly through social media and online reviews.

Future Outlook

The EZVIZ 9c Dual Series enters Singapore’s market at a pivotal moment for smart home security. Government initiatives continue promoting digital adoption, housing authority regulations increasingly accommodate smart home installations, and consumer comfort with connected devices grows steadily.

Several trends will likely shape the product’s trajectory:

Increased Integration: Expect deeper connections between security cameras and other smart home systems, with more sophisticated automation and cross-device coordination.

Enhanced AI Capabilities: Detection algorithms will become more sophisticated, potentially identifying specific individuals, recognizing unusual behavior patterns, and providing predictive alerts.

5G Expansion: As 5G networks mature in Singapore, cellular-connected cameras may benefit from higher bandwidth, lower latency, and more reliable connections, potentially making 4G/Wi-Fi dual connectivity even more valuable during the transition period.

Sustainability Focus: Singapore’s growing environmental awareness may increase demand for energy-efficient cameras with lower power consumption and sustainable manufacturing practices.

Regulatory Evolution: Privacy regulations may evolve as surveillance capabilities advance, potentially requiring new features around data minimization, access controls, and user notification.

Conclusion

The EZVIZ 9c Dual Series’ recognition with the 2025 BIG Innovation Award highlights an approach to security camera design that resonates with Singapore’s unique environment. By prioritizing flexibility, reliability, and user choice over one-size-fits-all solutions, the product addresses real challenges faced by residents and businesses in the city-state.

Singapore’s combination of high-density living, excellent digital infrastructure with occasional connectivity challenges, diverse housing stock, and sophisticated technology adoption creates ideal conditions for the 9c Dual Series’ differentiated features to demonstrate value. The dual connectivity addresses real Wi-Fi limitations in urban environments, while tiered resolution options acknowledge that different users have legitimately different needs.

Success will ultimately depend on execution: competitive pricing, reliable performance, responsive support, and transparent data practices. If EZVIZ delivers on these fundamentals while leveraging its innovative features, the 9c Dual Series could capture meaningful market share and influence how security cameras are designed and marketed in Singapore and beyond.

For Singaporean consumers, the product represents another step toward more sophisticated, personalized smart home security. Rather than accepting whatever configuration manufacturers decide to offer, users gain agency to select combinations of features matching their specific circumstances. This consumer-centric approach, validated by industry recognition, may prove as innovative as the technology itself.