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In a recent advisory, the Singapore government issued a crucial warning to voters, urging them to remain vigilant against potential scams as they verify their voter status. The alert came on Tuesday, February 25, through a message disseminated via the official gov.sg channel on Telegram.

Officials have raised concerns over reports of scammers impersonating the Elections Department (ELD) online. These fraudulent actors aim to deceive citizens into providing personal information or financial details under the guise of official communication.

To combat this threat, the government strongly recommended that voters check their voting status solely through verified sources. The ELD’s voter services page on its official website and the Singpass app were highlighted as safe platforms for such inquiries.

This advisory serves as a reminder of the importance of digital literacy and caution in an era where scams are increasingly sophisticated. As elections approach, the need for vigilance becomes even more critical to ensure the integrity of the voting process and protect personal information.

On February 19, the Elections Department (ELD) took to its social media platforms to address a growing concern among voters. The department issued a statement acknowledging a scam warning that had been making rounds on various chat messaging platforms.

In this message, ELD clarified that the warning did not originate from their official channels, urging the public to be cautious of misinformation. The department emphasized the importance of relying on verified sources for any election-related information.

Interestingly, the image accompanying the scam warning appeared to be a screengrab of ELD’s voter services webpage. This particular image had also circulated during the highly scrutinized 2023 Presidential Election and was expected to re-emerge in the lead-up to the 2024 elections.

ELD’s proactive communication aimed to reassure voters that they are actively monitoring the situation and are committed to safeguarding the integrity of the electoral process. As the election approaches, they reminded citizens to stay informed and vigilant against potential scams.

The Elections Department (ELD) has made it clear that any emails containing clickable links to the ELD voter services webpage will exclusively originate from addresses ending in @eld.gov.sg. This is a crucial step in ensuring the security of communications regarding voter information. Likewise, all SMS messages sent by the Singapore Government will come solely from the designated sender, gov.sg, reinforcing their commitment to protecting citizens from potential scams.

 

For Singaporeans who may find it challenging to verify their voting status online, assistance is readily available. They can reach out to the ELD hotline at 1800-CALL-ELD (1800-225-5353) for immediate support. Additionally, visits to nearby community centers or ServiceSG centers are encouraged for those seeking in-person help.

As the landscape of scams evolves, 2024 has seen a significant surge in fraudulent activities. According to the police’s annual report on scams and cybercrimes, victims in Singapore collectively lost over $1.1 billion this year, marking a staggering increase of 70.6 percent compared to 2023.

The total number of scam cases also rose by 10.6 percent year-on-year, climbing from 46,563 in 2023 to an alarming 51,501 cases in 2024. In light of this troubling trend, individuals who find themselves uncertain about the legitimacy of a communication are urged to take action. The 24/7 ScamShield helpline at 1799 is available for anyone needing to verify if they are dealing with a scam. It’s a vital resource in the ongoing battle against fraud, ensuring that no one has to navigate these challenges alone.

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